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This process wiped the drive and installed Windows 8 clean (not an upgrade).
That process proved successful and the laptop now operates on Windows 8.
The solution was to use the Mc Afee Products Removal Tool (MCRP).
After downloading and running this program the Windows 8 upgrade installation succeeded. But after getting to Windows 8, everything worked except for Internet Explorer.
The Home Screen gives you all the information you need at a glance.
The technician created an installation file and then put the Windows 8 installation in a local folder.
The first incompatible program I removed was the Intel wireless driver.
The install process gave a button which automatically launched the uninstall program.
This setup also failed so he forwarded the ticked to level 2 support and arranged for a call-back the following day.
Before the technician called the next evening I found some tech notes that the Mc Afee uninstall through the programs interface would leave fragments of the Mc Afee installation.
WWAHost.exe, which hosts and executes Metro Apps that use Java scripts, loads DLLs only from the system folder or apps package folder.