No complaints otherwise, but I installed a new version of Office, including Outlook (Microsoft Office Professional Plus 2016/Outlook 2016 MSO 64-bit). She works quite a bit from home and uses Outlook for her work mail.
I copied all the email settings from her old Outlook to this new version.
It has a folder icon and arrows on top and bottom of folder.
It has come to our attention that many Outlook 2013 and Office 365 users are having issues within synchronizing IMAP folders recently.
I recommend checking that there aren't a large number of email there, and possibly moving them to a different folder, such as "archive" or "backup." They will still be accessible, but will not have to load/list all of the sent files every time you access the folder.
Thank you, John-Paul Hey guys, I really hope you can help me.
She called her work's ISP and they got her all of her old messages and had her set up an file.
I've used files before, but never ost (she had a on her old PC).
Check this setting: File with your *outlook data file as the parameter.I recently reorganized my Outlook 2013 and now the syncronizing via IMAP to Gmail is blocking invomcing emails.Basically the emails do come in, but only once the syncing is done, which takes forever, and whenever I move an email from my primary inbox into a "done" folder, the syncing starts again and takes so long before it is done.(This is the Inbox Repair Tool) If that doesn't work, use your Office CD to run a repair.Finally, try opening Outlook in safe mode by typing this in the RUN box: I ran the repair tool and it found errors.Outlook worked fine on her old PC with an older version of Outlook, but it is incredibly slow with this new version.